Keys to the Kingdom
This post was originally posted on the Idealware Blog in December of 2008. Being a career nonprofit IT type, I’ve repeatedly had the unpleasant experience of walking into a new job, only to find that...
View ArticleBalancing Act
My friends at Blackbaud referred me to this excellent post by Jay Love, CEO of ETapestry, once a small donor database service, now a subsidiary of the mother of all donor database companies. Jay’s...
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The Nonprofit Management Gap
I owe someone an apology. Last night, a nice woman that I’ve never met sent me an email relaying (not proposing) an idea that others had pitched. Colleagues of mine who serve in communications roles in...
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Why I Hate Help Desk Metrics
Photo: birgerking Tech support, as many of you know, can be a grueling job. There are a huge variety of problems, from frozen screens to document formatting issues to malware infestations to video...
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Telecommuting Is About More Than Just The Technology
Photo: Giorgio Montersino We’ve hit the golden age of telework, with myriad options to work remotely from a broadband-connected home, a hotel, or a cafe on a mobile device. The explosion of cloud and...
View Article13 Lessons On Building Your Nonprofit Technology Culture
This article originally appeared on the Exponent Partners blog on December 19th, 2014. It was written by Kerry Vineburg, based on a phone interview with me. EXPONENT PARTNERS SERIES: SMART PRACTICES Is...
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Creating A Tech-Savvy Nonprofit Culture
This article was originally published in NTEN Change Magazine in June of 2015. What kind of challenge does your organization have supporting technology? Below are several scenarios to choose from:...
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